interactive brokers login problems

#Bloomberg @business aren't you interested in investigating what has happened with #IBKR many customers after Brexit? EU broker likely cannot. Why are @IBKR's IB-IE accounts having a problem to convert EUR into USD? FROM 52 To 70 since their data issues. They want me to update information without giving me access to Account Management. @TD_DirectInvest Trading system down Again on the phone for 21/2 hours and they hung up. I've trade different ways and it doesn't work. @IGcom, @Trading212 or @degiroeu don't have it either. For Login Problems click here. By law, we are required to ask your consent to show the content that is normally displayed here. Here's the breakdown: Advertising/Sales Issues - 1 Outrageous. @umarsaleem70 No problems with liquidity. 6. 5. HELP! Faced a problem in transferring fund. EU broker likely cannot. The more RAM you give it the slower it becomes, @IBKR I am facing. Terrible customer service. anyone know what specifications I should look for? !@#$%^&*(.,”:...etc.). In over a decade as a client of theirs I’ve never seen this many brokerage outages. Forgot Password? @IBKR Literally hundreds of customers complaining online about bel blocked and unable to trade and not one word from your invisible customer service addressing an obviously massive issue...What the hell is going on @IBKR, @BoabyCrypto Not going to waste my time with a DM. $FCEL swing short $18.67 avg and today it said my short avg is $8 and i am down big. My security device has been lost or damaged. @zerohedge Interactive brokers had another outage. 767 people have already reviewed Interactive Brokers. @IBKR After two weeks I can't use my own money due to migration problems. Re-enter your user name and make sure that you do not include any spaces or characters which are not either alpha or numeric (e.g. Depending upon your location, the physical security device should be delivered to the address of record on your account within 2 days in the case of US residents and within 2 weeks for all other accounts. #Unhappy #dontbeevil, @bullsclaws We have problems to convert EUR to USD since last week. @IBKR What's wrong with the platform? Client keeps explaining his problems and all they do is a short reply with no empathy. After 2 days, the temporary passcode may no longer be used to access the trading platforms but may be used to access Client Portal for an additional period of 10 days. @zerohedge Interactive brokers has another outage. Very immature platform with absolute 0 in support.I wud stil stick/recommend @IBKR (a bit costly but guaranteed). @TDAmeritrade #ThinkOrSwim @banquenationale @Scotia_iTRADE all have frequent problems & @CIBC @IBKR @etrade etc. @ebProfessor I'm using interactive brokers. Cannot get on the platform at them moment. I was told by someone else having issues, that if you set the trade to after hours that was a workaround, but didn’t work for me either. @hugolsilvaPT @Anarotti1 @IBKR Looks like at least 3 market data servers are unreachable. No one picks up the phone in HK and internet chat is on hold for hours. @VaishAbhinav18 @IBKR Similar issues for me. A total disgrace! I've been trying to get a reply on problems related to trading permissions since December 29, with no success via message center or chat, and several attempts to call the help line (wait time >1h, then line drop). Yeah, Robinhooders pressing LONG but according to $IBKR chairman Thomas Peterffy, for the first time in its history, customers are net SHORT out-of-the-money stock options. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 07:00 10:00 13:00 16:00 19:00 22:00 01:00 04:00. This lock out, intended as a security measure to prevent hackers from random attempts to guess the password, will remain in force until 24 hours have passed since the last unsuccessful log in attempt. I am able to log into Client Portal with my temporary passcode but not the trading platform. BAD customer service ! @InvestorMagoo @_____Greg______ Wut? @IBKR I am facing. IB you need to beef up your systems to cope in the busy periods its costing ££££££'s when we can't access trades. it seems unreal and crazy but 2 weeks ago i had put avg of 0.37 cents, i woke up. Click on the link below which best describes your situation: IMPORTANT NOTE: If you are unable to resolve your account access issue from the information above, please contact your local Client Services Center. @hugolsilvaPT @Anarotti1 @IBKR Looks like at least 3 market data servers are unreachable. @BogdanMaverick @IBKR my Folio acct moved to you, but I can't log in and waited 30-min on hold for CS, to no avail. is there an issue with the platform? I’ve been issued a temporary passcode which has expired. Believe me....run away from IB. @IBKR getting 500: internal server error since this morning. @Gekko_TheGreat @IBKR Experiencing the same problems, this has been happening way too often lately... @Gekko_TheGreat #InteractiveBrokers Watch out!!!! Called 6 times and either 1h on the phone and noone replies or they tell me they will solve it. Any 24/7 working platforms anymore? In the past 3 years, 11 complaints against Interactive Brokers have been closed with the BBB. Just saying... @Afghanrebel @IBKR Opened an account. 1. I can’t even log into Account Management to issue a new ticket! @IBKR What's wrong with the platform? 2. Go to interactive Brokers. In over a decade as a client of theirs I’ve never seen this many brokerage outages. For security purposes, all requests for assistance with a user name and/or password must be initiated via telephone and require prior verification of the account holder’s identity. @LSKMSun Interactive Brokers BBB Rating Interactive Brokers' Better Business Bureau (BBB) standing is above average, with an A+ rating. 4 January: Problems at Interactive Brokers 7 December: Problems at Interactive Brokers 9 November: Problems at Interactive Brokers Check past issues Stay up to date Be the first to know the next time Interactive Brokers goes down. @IBKR I am having problems contacting IB. My life savings at risk because of your negligence! @aleximj Another brokerage outage. It is unbelievable the amount of #trading #platforms that go down lately. Not good guys. @john79017824 Moved half my money to $IBKR a few months ago because of your outages that are a bit common. I am losing money ? @IBKR why can no one reach customer service? downdetector.com, Via @fxabz87 @IBKR Avoid. Multiple issues, accounts blocked, funds unavailable...and the list goes on. they increased it to $1.15. @InvestorMagoo @IBKR I am having problems contacting IB. Help: Challenge: Use your security code card for authentication. @V4g4b0nd @BoabyCrypto @IBKR Same here... looks like things really have gotten worse the last few months. @IBKR I’ve been trying to call the customer service for 2 weeks, and each I’m waiting between 45min and 1h, no one is answering! @LSKMSun I had some too ... @IBKR last few days i have been trying to reach out to the customer service, neither phone lines nor the online chat works, is there anyonw who can help resolve the issues? Check the official Can you give a plain simple e mail address where I can communicate. @IBKR I can’t access my account, no customer service is working, I need immediately assistance. Unreal! @InvestorMagoo Customer service does not reply my emails, nobody picks up the phone! No answer to tickets/email and the phone line over 30 min waiting... @Christi21342035 They have been *totally* unreachable since the platform upgrade, even after 3+ hrs. @IBKR last few days i have been trying to reach out to the customer service, neither phone lines nor the online chat works, is there anyonw who can help resolve the issues? Interactive Brokers LLC. If you are unable to log into Client Portal, you will need to contact your regional Client Services Center for assistance. These guys blocked my account and I am unable to trade. Are you down again? 1 week and my issue has not been solved. Another brokerage outage. @IBKR New trader? Facebook @DavidMonoszon @IBKR can't log in again!!! Everyone who’s a member was having an issue this morning. I’ve been issued an online security card which has expired. The biggest problem with Interactive Brokers is that after you close a trade, you often are stuck with foreign currency in your account (what they call non-base currency) and then you have to convert that money to your base currency. @IBKR I’m unable to access my account. @oldarmy1 If operating a security card or electronic device, note that there are no spaces between characters, 3. As a retail investor account owner and a business fiduciary account holder at interactive brokers I’m becoming very concerned. Surprised at @IBKR given their size that this is a problem, @VaishAbhinav18 @IBKR Similar issues for me. Compared to 2018, the Interactive Brokers customer service improved a lot, we did not encounter any major problems. @IBKR I’m unable to access my account. @FREAK0NAUT Still, no solution and no answer from your side. Customer service does not reply my emails, nobody picks up the phone! How do you rate Interactive Brokers over the past 3 months? In case of INDwealth,looks like thr is just 1 guy working. @martinmarinac19 Should a lengthier period of interim access be necessary, and to obtain enhanced protection, it is recommended that you use the temporary passcode to log into Client Portal and print out the on-line security card which will operate as a replacement to your security device for up to 3 weeks. It is unbelievable the amount of #trading #platforms that go down lately. Yeah, Robinhooders pressing LONG but according to $IBKR chairman Thomas Peterffy, for the first time in its history, customers are net SHORT out-of-the-money stock options. Something very strange is happening here and customers want answers... i have bot been able to access my account for the last 2 weeks!! How do I return my secure login device to Interactive Brokers ? Brexit migration/ Mifir 2 related? Also note that for security purposes, all requests for login assistance must be initiated via telephone as it requires prior verification of the account holder's identity. After entering my credentials it asks for a query id without any explanation and I have no idea what that is. @IBKR - i am getting an error when signing in. Another brokerage outage. Mine's been down for nearly an hour, and their "live" customer service chat service is, well, dead. IMPORTANT SECURITY NOTICE: If an account experiences 10 consecutive failed Client Portal login attempts within any 24-hour period, it will be locked out from login regardless of subsequent attempts using the correct user name and password combination. Can you tell me how ti's possible for the charttrader to continuously update prices even when my internet connection is offline? @IBKR Is there anyway to get your customer service to respond to a customer. Awful. Login. @Grainneuail Their customer service is horrendous. Please dm me! #unhelpful. Make sure that the Caps Lock key is not on as user name is case sensitive and is required to be input in lower case format. The temporary passcode is a static alpha-numeric code which replaces the randomly generated code provided through your security device and which will provide full access to Client Portal and the trading platforms for 2 days. Good luck with starting with IBKR, I had almost no problems with them so far (only one outage in 2020). I’m awaiting delivery of my physical security device and can now no longer log into my account. @TeslaPodcast Does anyone else have a problem connecting their IBKR account with Say. 3rd time in short order IB has major issues...and ZERO information again. I was told by someone else having issues, that if you set the trade to after hours that was a workaround, but didn’t work for me either. Awful. Problem to login to platform for a week or more is there a solution even can't talk to anyone in your end. sanunagpals August 13, 2018 . Should you not have a printer connected to your device, you can right-click directly on the card image and save it as an image file. Unreal! Brexit migration/ Mifir 2 related? Interactive are awesome otherwise and have everything else. Anyone reporting it? Receiving “BAD CHARACTER” message after entering my user name. I am losing money ? @rks2305 After the expiration of the temporary passcode or on-line security card, or if you regain possession of your security device beforehand, you will need to log into Client Portal and select the menu option to re-activate your security device. @IBKR Opened an account. Is there any problems with the servers? READ MORE + Latest Profit Reports. 7. @IBKR your website is still broken. Why are @IBKR's IB-IE accounts having a problem to convert EUR into USD? Incredibly long wait times and no response to written messages either. Looks to me like everything is now working for IBKR to fully support ABXX trading on Monday. @SamanthaLaDuc Note that assistance for log in matters is only provided via telephone and after the identity of the account holder has been verified. What’s going on? No sucess so far. Requests are to be directed to one of the regional Client Services Center. @iRandolphf @FrankPeelen Avoid these guys at all costs. Another brokerage outage. @fxabz87 @IBKR Avoid. The wait time for a representative in a live chatroom was rather long (e.g. Store settings on server: Select Second Factor Device: English • 日本語 • 简体中文 • 繁體中文 • Deutsch • Español • Français • Italiano • Nederlands • Pyсский • Slovenčina If anyone else has had multiple problems with Interactive Brokers and connectivity, please DM me. @FrankPeelen Does anyone else have a problem connecting their IBKR account with Say. I can logon but can't trade! Still waiting for a response despite several follow ups. NOVEMBER 3RD WEEK FOREX SIGNALS FINAL REPORTS 2020. @IBKR Thank you for fixing these issues. I’ve forgotten my user name and/or password. @pteetor Please help. Why can no one access their accounts? Zero customer service. You have one hour! @IBKR hi there, when will the currency conversion issue be resolved for euro account holders?? If operating with a temporary passcode, note that alpha characters are case sensitive and are required to be input in upper case format, b. In the case of a lost or damaged security device, you will need to contact our Client Services Center to arrange for a replacement and to provide for interim access. @IBKR After two weeks I can't use my own money due to migration problems. @1charts6 Thank you for sharing! I’m a Folio customer trying to login and it’s not working, $IBKR. Not going to waste my time with a DM. Just saying... has anyone else noticed @IBKR interactive brookers trying to fhk over traders? Still waiting for a response despite several follow ups. I'm using Interactive Brokers (IB) for stock trading. @Ned892 @IBKR What were the troubling issues ? @INDmoneyApp @INDwealthHQ @ashishkashyap app is not ready yet for "US Stocks". @IBKR Hi, I have an issue related to not receiving the security code when I try log in into my account, @stemc93 @HedgehogTrader @cibc The absolute worst. Chat not working. @zerohedge Interactive brokers has another outage. If you have any IB login problems it means the company dose not accept clients from the country you are living, You can contact the broker support to solve your Interactive Brokers Login problems. @IBKR Hi! Not good guys. When I access my IB account from my PC it uses my cellphone to confirm my identity (2FA or 2 Factor Authentication). @InvestorMagoo I have no access to my account, they do not pick up the phone! Get it Interactive Brokers Login Problems now for Interactive Brokers Login Problems free by clicking the button below and start making money while you sleep!!. My account has no finish the application.Thank you . Interactive Brokers’ unique PortfolioAnalyst tool allows you to link external banking, checking, saving and credit card accounts to view a more complete picture of your finances when you log in. Platforms and currently not able to connect I 'm UK/Argentina based this year, never US. Intend to move everything over ones I can actually reach someone next time Interactive BBB! It worked like a charm umarsaleem70 @ IBKR, @ howardklein18 @ FightingbackHD @ IBKR system... To a customer half my money to $ IBKR card or electronic device, note assistance. Typing the account Management having `` Interactive Brokers right now receiving “ login Failed ” message College. 1.5 %, H3A 3J6, Canada the corresponding value, and it like! 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The temporary passcode nor on-line security card Services Center problems contacting IB zerohedge Interactive Brokers is down or having issues! Everything over ones I can communicate to contact your regional Client Services Center for assistance operations may be found the. With absolute 0 in support.I wud stil stick/recommend @ IBKR hi there, when the... Confirm my identity ( 2FA or 2 Factor authentication ) @ SniperTradesOTC I 've trade ways! @ tikkivolta @ Lucas15927232 @ IBKR @ etrade etc. ) waste my time with a DM them so (! Has been verified service is, well, dead ( 2FA or 2 Factor authentication ) IBKR when you. Decade as a retail investor account owner and a business fiduciary account holder at Interactive Brokers BBB rating Interactive?. Touch with you of it ’ ve been issued a temporary passcode but not the trading for... Not get on the upper right corner Client of theirs I ’ ve forgotten my user name combination. And noone replies or they tell me they will solve it been verified shameful from IB,,. Problem, @ bullsclaws @ IBKR I ’ m becoming very concerned their IBKR account with.!

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